' Warranty Information | Premium Dog Park & Dog Agility Equipment – H2O Fido | Splash Pads, Dog Park & Dog Agility Equipment

Warranty Information

Non Electronic Components
*This warranty also covers all H2O Fido™ non-electronic and electronic products.

Aqua Play Solutions warrants its Water Features and Dry Play Components to be free from defects in material or workmanship, under normal use and service for five years + twenty five years on all stainless steel piping and weldments from the date of the initial system installation on feature elements including: spray parks, splash pads, wet decks, spray grounds, dog parks, architectural fountains, swimming pool features and any other similar feature applications within the USA or Canada.

Warranty Includes:
All materials, nozzles, and substructures from defects or malfunction. Warranty period begins from the date of installation (or no later than 9 weeks from the date of original order). Warranty includes additional 6 months for any replacement part(s) or accessory products, provided by Aqua Play Solutions provided they are installed in accordance with the Aqua Play Solutions’ installation instructions and specifications included with the part or product.

For warranty claims or questions contact Aqua Play Solutions @ 877-795-0615 or the Dealer your controller / system was originally purchased from.

Warranty Exclusions:
1. Material supplied or workmanship performed by others in process of installation.
2. Damage resulting from improper installation and/or improper anchoring and connections.
3. Problems resulting from failure to operate the product in accordance with the recommended instructions contained.
4. Problems resulting from installing product in improperly vented and/or extreme heat or cold locations.
5. Problems resulting from locating product in highly corrosive chemical storage location.
6. Problems resulting from tampering, accident, abuse, negligence, unauthorized repairs or alternations, fire, flood, lightning, freezing, external water, degradation of natural sources, war or acts of God.

Disclaimer:

The express limited warranty above constitutes the entire warranty of Aqua Play Solutions with respect to its Water Feature and Dry Play Component Products and is in lieu of all other warranties, expressed or implied, including, warranties of merchantability or fitness for a particular purpose.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. In no event shall Aqua Play Solutions be responsible for any consequential, special or incidental damages of any nature whatsoever, including, but not limited to, personal injury, property damage, damage to or loss of equipment, lost profits or revenue, cost of renting replacements, and other additional expenses, even if the seller had been advised of the possibility of such damages.

Some States do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No wholesaler, agent, dealer, contractor or other person is authorized to give any warranty on behalf of Aqua Play Solutions. This warranty is void if the product has been altered in anyway after leaving our manufacturing facility.

 

Warranty Information – Electronic Components

Aqua Play Solutions warrants its Automation Systems including all Controllers, Manifold, Valves and
associated assemblies to be free from defects in material or workmanship, under normal use and service for
two years from the date of the initial system installation on water feature elements including: spray parks,
splash pads, wet decks, spray grounds, architectural fountains, swimming pool features and any other similar aquatic automation applications within the USA or Canada.

Warranty Includes:
All internal and external parts, components, manufacturer’s wiring, operating system programming and outer enclosure from defects or malfunction. Warranty period begins from the date of installation power-up (or no later than 9 weeks from the date of original order). Warranty includes additional 6 months for any replacement part(s) or accessory products, provided by Aqua Play Solutions provided they are installed in accordance with the Aqua Play Solutions’ installation instructions and specifications included with the part or product.

Warranty Exclusions:
1. Material supplied or workmanship performed by others in process of installation.
2. Damage resulting from improper installation and/or improper power source connections.
3. Problems resulting from failure to operate the product in accordance with the recommended instructions
contained.
4. Problems resulting from installing product in direct sunlight location.
5. Problems resulting from installing product in improperly vented and/or extreme heat or cold locations.
6. Problems resulting from locating product in highly corrosive chemical storage location.
7. Solenoid valve coils
8. Problems resulting from tampering, accident, abuse, negligence, unauthorized repairs or alternations, fire,
flood, lightning, freezing, external water, degradation of natural sources, war or acts of God.

Disclaimer:

The express limited warranty above constitutes the entire warranty of Aqua Play Solutions with respect to its Automation / Controller Products and is in lieu of all other warranties, expressed or implied, including,
warranties of merchantability or fitness for a particular purpose

This warranty gives you specific legal rights, and you may also have other rights which vary from State to
State. In no event shall Aqua Play Solutions be responsible for any consequential, special or incidental
damages of any nature whatsoever, including, but not limited to, personal injury, property damage, damage
to or loss of equipment, lost profits or revenue, cost of renting replacements, and other additional expenses,
even if the seller had been advised of the possibility of such damages.

Some States do not allow the exclusion of limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. No wholesaler, agent, dealer, contractor or other person is
authorized to give any warranty on behalf of Aqua Play Solutions. This warranty is void if the product has
been altered in anyway after leaving our manufacturing facility.